Who this policy covers

This policy applies to this website and to the services requested through it. The site is operated by Gina B. Smith on the Novae platform. Where a service is delivered by Novae or by one of its providers, that company handles your information under its own agreement with you, and this policy tells you when that happens.

Information we collect

Information you give us. Your name, email address, phone number, and anything else you enter on a form, a booking request, or a service application on this site.
Information required by a service you request. Some services ask for more, such as business details or the information a credit or funding provider requires to review a request. You are told what is needed at the point you are asked for it.
Payment information. Card and bank details are entered with our payment processors. They are not stored on this site.
Website usage data. Standard information your browser sends, along with cookies and analytics data about how the site is used. This is sometimes called log data, and it may include your Internet Protocol (IP) address, your browser version, which pages of the site you visited, the time and date of your visit, the time spent on those pages, and other statistics.

How we use it

To respond to you, schedule consultations, and answer questions you ask us.
To deliver the services you request and to submit an application to a provider when you ask us to.
To send you service updates and, where you have agreed to it, program and marketing communications.
To operate, secure, and improve the site.

When we share it

We share your information only where it is needed to do what you asked, or where the law requires it. That means:

Service providers who operate parts of the service on our behalf, such as platform hosting, communications tools, and payment processing.
The provider of a service you request. If you ask us to submit an application for credit, funding, debt help, tax, or a related service, the information you provided for it goes to that provider. Their decision, their terms, and their own privacy practices apply to what happens next.
Legal and safety. Where we are required to by law, or to protect our rights or the rights of others.

We do not sell your personal information.

Cookies and analytics

This site uses cookies to keep the site working, remember your preferences, and understand how pages are used. Most browsers let you refuse or delete cookies in their settings. Parts of the site may not work as intended if you do.

Communications and how to opt out

If you give us your email address or phone number, we may use them to reply to you and to send updates about services you asked about. Every marketing email carries an unsubscribe link, and you can reply STOP to any text message to stop receiving them. Messages that are part of a service you are actively using, such as an appointment confirmation, are not marketing and continue either way.

Your choices about your information

You can ask us to see the personal information we hold about you, correct it, or delete it. Contact us using the details below. Some records have to be kept for legal, accounting, or provider requirements, and we will tell you if that applies to your request.

How long we keep it and how we protect it

We keep information for as long as it is needed for the purpose it was collected for, and for as long as legal and accounting requirements apply. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Links to other sites

Some pages link to providers and partners so you can apply for or read about a service. Once you leave this site, the other company's privacy policy governs what it collects. We are not responsible for the content or the privacy practices of sites we do not operate.

Children

This site and these services are intended for adults. They are not directed to children under 18, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy as our services change. The date at the top of the page shows when it was last revised. Continuing to use the site after a change means you accept the updated policy.

Contact us

Gina B. Smith
[email protected]
475-338-3438

Platform operator: Novae, LLC, 1506 Klondike Road Ste 403, Conyers, GA 30094. (678) 750-3787.

Privacy Policy